What are your policies on rent collections for my property?

All rents are due on or before the first of the month, without exception. Further, regardless of holidays, weekends or acts of God, any rent received after 9 AM on the sixth of the month will incur a late fee. Mailing the payment does not constitute payment; we must receive it in our office in order for us to accept it as paid. Further, for any rent not received before 9 AM on the tenth of the month, there will be an additional late fee incurred by the resident as well as the initiation of the eviction process, referred in Georgia as Dispossessory Procedures. This is a civil action in the State Court and Magistrate Courts in our area. All costs of this process are charged to the resident. State law does not allow for any property manager to directly file the Dispossessory with any court. An attorney must be used to file and prosecute the warrant. Using our considerable joint buying power, we have negotiated some of the industry’s lowest fees for an attorney who specializes in evictions! The court costs and attorney fees must be paid in advanced by the client and are to be reimbursed by the resident when they pay the past due rent. The late fees are paid to the management agent as additional compensation for collecting past due rent. Our comprehensive management fee is priced for you based upon the resident paying the rent to us at our office and on time.

If after move out, any past due rent or damages result in funds owed from the resident to the property client after accounting for all deposits, then PURE will place an open rental collection account on the credit files of all responsible parties to the lease. Doing so will make it more difficult for them to lease property from another professional management firm or to obtain a mortgage for buying a house.

PURE is not a post-occupancy collection agency. As such, we utilize the services of National Credit Services to post the collection account and pursue the amounts due the client. NCS works exclusively with the residential housing industry, primarily in apartments and are located in Metro-Atlanta. They charge a very reasonable fee only on any amounts they collect. In our decades of experience, they have collected more from past residents in the last 3 years than all of the previous years combined!